Katherine Hall, MSN'17, and Jennie C. De Gagne, professor, wrote "Arts and Humanities to Teach Civility in Health Professions" in Creative Nursing.  

Abstract

Incivility is defined as rude or disruptive behavior which may result in psychological or physiological distress for the people involved. These behaviors, which appear to be more pervasive than ever in today's society, both in academia and in the health-care system, negatively affect professionals' well-being and the workplace environment. Nurses have an obligation to practice with compassion and respect, and to develop creative solutions for addressing incivility. Education about incivility should begin in prelicensure programs for all health professions, so that students understand the behavior expected of them as professionals. When health-care professionals embody the ideals of respect and civility, they set an example for others to follow. The arts and humanities can be used as a pedagogical tool to provide innovative learning opportunities to teach these values through the affective domain of learning. This article discusses one of the creative avenues for facilitating such opportunity, the use of the arts and humanities to teach civility in health professions education.

Citation

Hall, K., & De Gagne, J. C. (2020). Arts and Humanities to Teach Civility in Health Professions. Creative nursing, 26(4), 241–245. https://doi.org/10.1891/CRNR-D-18-00053