TECH Hub
Your SON-IT Department
Welcome to the School of Nursing Information Technology SON-IT Department! We are responsible for supporting all technology needs of the school, working with faculty, staff and students.
Contact IT Service Desk for assistance by phone at 684-9200 or by email at sonit-support@duke.edu.
Our Service Desk Analysts should be able to help with many of the issues you may have. If the issue is outside our normal service delivery, it will be escalate to the appropriate person.
In addition to full support for our faculty and staff, we also offer comprehensive support for our Students. Students arrive at the School with a variety of devices, all of which need to access the wireless network as well as Duke Enterprise resources such as Canvas.
The SON-IT Department also provides support with building presentations, video creation and editing, connectivity when away from Duke, and a variety of other tasks.
After-Hours Support
SON-IT provides after-hours support for students. If any student cannot access their course material at any hour of the day, call in for support and we will work with you within an hour to help you get to your materials.
Phone: 919-684-9200
- Service Requests
- Purchase Request
- Folder Request
- Student Loaner Laptops for Classroom Exam
- Photography | Video
- Mediasite
- Video Conferencing
- Webinar Request
- Studio B Request
