Tech Tips: Information for Graduating Students

Congratulations! You are completing your degree from one of the top nursing programs in the country. Below are common questions we hear from graduating students and steps we recommend that you take now so that you are prepared for post-graduation.

Frequently Asked Questions

• How long will I have access to Duke Email?
  Duke graduates can use their NetIDs for one year after graduation. After that year, the account will expire and all associated accounts, including e-mail addresses, mailboxes, e-mail forwarding and personal file storage space will be deleted.  If you are a former Duke Health employee, your DHE/NETID account will expire after graduation (see below).

• Will I still be able to access DUSON share drive and clubs wireless after graduation?
  No.  Your DHE account, used for DUSON share drive access and clubs wireless, will be inaccessible after graduation.

If you are graduating at the end of this semester...

• If you are a former, current, or future Duke Health employee:

  • If you are a former Duke Health employee, you can continue your email access for up to 1 year by contacting the SON-IT Service Desk so we can sponsor your account. It is recommended to submit the request 3-5 business days before your graduation.

  • If you are a current Duke Health employee,

    • If you will continue to be a Duke Health Employee you will continue to have access to your Duke accounts.  If you have any problems, please contact our SON-IT Service Desk;

    • If you will stop being a Duke Health employee before or shortly after graduation, you can continue your email access for up to 1 year by contacting the SON-IT Service Desk so we can sponsor your account.

  • If you are a future Duke Health employee, your email account will be active for 1 year after graduation and will continue throughout your employment with Duke.

• Office 365 applications: Students are entitled to a free, perpetual graduation license of Microsoft Office, which will allow the installation of Office on one Mac or PC.  We recommend that students only access the graduation copy during their final semester since only one download and installation of one version is permitted.  Click here, to download the Microsoft Office – Student Graduate Copy.

• Adobe Creative Cloud: Once your netid is de-provisioned, you will no longer have access to the Adobe Creative Cloud suite. 

• OneDrive: After graduation, students will have access to their OneDrive for Business files and Office 365 email account for one year. 

• Duke Box: Download any data you wish to keep to a local storage device or set up a Box personal account then transfer ownership from your Duke Box account to your personal Box account.

• Alumni Email Account: An alumni email account can be created through Duke OneLink; click here.

If you have any technical questions or problems, contact the IT Service Desk at (919) 684-9200 or email citdl@mc.duke.edu.