Last week, DUSON made the switch from its previous print management system, Equitrac, to our new print management system, Papercut. The old system is obsolete and Papercut is one of the leading standard print management systems and will help us to provide a secure print environment. 

DUSON faculty and staff will need to re-add Papercut network printers to their computer. Click here for instructions on how to do so. 

Previously, to make copies, scan and fax you needed a copy code. Well, copy codes are no longer needed! You will now use your unique ID, located on the back of your Duke ID card to sign on to the printer screen for copying, scanning and faxing. Click here for a step-by-step guide to help you transition to this new method. 

All users will have the next few weeks to re-add the printers on the new print management system. CITDL will notify all users when the Equitrac system is being turned off.