Tech Tip of the Week

For DUSON Faculty using Zoom classrooms

Are you creating your spring 2021 syllabus? If so, please add a note instructing your students to call our IT Service Desk immediately if they are having issues with Zoom.

Here’s a draft message you can include in your syllabus:

If you either can’t connect to Zoom for your class or if you have issues during a Zoom class, please contact SON-IT at (919) 684-9200 or via email at SONIT-Support@duke.edu.

We’re happy to assist and get your students back to class as quickly as possible.

What to expect after graduation

Graduating this semester? Congratulations! You are completing your degree from one of the top nursing programs in the country. Below are common questions we hear from graduating students and steps we recommend that you take now so that you are prepared for post-graduation.

Frequently Asked Questions

• How long will I have access to Duke Email?

Duke graduates can use their NetIDs for one year after graduation. After that year, the account will expire and all associated accounts, including e-mail addresses, mailboxes, e-mail forwarding and personal file storage space will be deleted. If you are a former Duke Health employee, your DHE/NETID account will expire after graduation (see below).

• Will I still be able to access DUSON share drive and clubs wireless after graduation?

No. Your DHE account, used for DUSON share drive access and clubs wireless, will be inaccessible after graduation.

• How long can I access my Sakai courses?

You will have access to all Sakai courses in which you were registered as long as the course is active (as determined by your instructor) and as long as you have a NetID.

If you are graduating at the end of this semester

If you are a former, current, or future Duke Health employee:

• If you are a former Duke Health employee, you can continue your email access for up to one year by contacting the SON-IT Service Desk so we can sponsor your account. It is recommended to submit the request three to five business days before your graduation.
• If you will continue to be a Duke Health employee, you will continue to have access to your Duke accounts. If you have any problems, please contact our SON-IT Service Desk. If you will stop being a Duke Health employee before or shortly after graduation, you can continue your email access for up to one year by contacting the SON-IT Service Desk so we can sponsor your account.
• If you are a future Duke Health employee, your email account will be active for one year after graduation and will continue throughout your employment with Duke.

• If you are continuing to another DUSON program, your access to email and other DUSON applications will remain active with no disruption of service.

• Office 365 applications: Students are entitled to a free, perpetual graduation license of Microsoft Office, which will allow the installation of Office on one Mac or PC. We recommend that students only access the graduation copy during their final semester since only one download and installation of one version is permitted. Click here to download the Microsoft Office – Student Graduate Copy.

• Adobe Creative Cloud: Once your netID is de-provisioned, you will no longer have access to the Adobe Creative Cloud suite.

• OneDrive: After graduation, students will have access to their OneDrive for Business files and Office 365 email account for one year.

• Duke Box: Download any data you wish to keep to a local storage device or set up a Box personal account then transfer ownership from your Duke Box account to your personal Box account.

• Duke@work: Log into Duke@work and obtain any copies of information you need.

• Alumni Email Account: An alumni email account can be created through Duke OneLink; click here.

• Zoom Pro: Some students have a Zoom Pro account provided by DUSON. DUSON Zoom Pro accounts will be de-provisioned upon graduation.

• Click here for a complete list of Duke access guidelines for graduating students.

For more information about School of Nursing Alumni, click here.

As always, if you have any technical questions or problems, please contact your IT Service Desk at 919-684-9200 or email to SONIT-Support@duke.edu.