The goal of Duke’s Population Care Coordinator Program is simple–to improve patient outcomes by helping medical care teams operate more efficiently and effectively. Duke-trained Population Care Coordinators can identify emerging trends in patient populations and create opportunities for those patients to more successfully manage their chronic and complex health issues, avoiding costly emergency room visits and hospital readmissions.

Care coordinator working at computerDuke Population Care Coordinators understand how to use technology, patient databases, and the network of resources already existing in the community to better engage patients and support healthier lifestyles. Their unique perspectives and skills allow physicians to focus on what they do best–diagnosing and prescribing the best treatment options for their patients.

The Duke approach to patient population care is designed to be customized and can be adapted to meet the needs of any sized organization—from a single practice to an entire health care system. The strategies and techniques taught in the Duke School of Nursing PCC Program can be tailored to meet the unique medical needs that challenge your patients.

Benefits of the Program:

  • Customizable: The program can be modified to meet the needs of your organization and your employees.

  • Cost-Effective: Duke’s PCC Program model brings the most innovative approaches to actively managing and delivering high-quality, cost-effective medical care to your patients.

  • Convenient: Duke’s successful approach allows nurses to continue their current employment while training for their new role.

  • Fast and Easy to Implement: Duke’s highly-focused PCC Program curriculum allows nurses to complete the program in 13 weeks.

“At the heart of our system is the traditional physician-patient interaction. As effective as these interactions are, they are generally infrequent and brief.…To reduce chronic disease across the nation, we must rethink our health care system. It is essential to have a coordinated, strategic prevention approach that promotes healthy behaviors, expands early detection and diagnosis of disease, supports people of every age, and eliminates health disparities.” ~ The Power of Prevention Chronic Disease…the public health challenge of the 21st century, CDC 2009

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