The Duke Population Care Coordinator Program is delivered in an online format supplemented with up to three intensive face-to-face sessions. A residency component serves as the capstone experience, integrating coursework with skills learned, to give students real-world understanding and experience in the role of Population Care Coordinator.

The curriculum includes: care coordination, multilevel processes, team collaboration, patient engagement and evidence utilization. Our program prepares nurses in crucial competencies for success in the field through:

• Population care coordination

• Care team leadership

• Continuous quality improvement

• Population health management

• Health coaching and education

• Approaches to behavior change

• Skill building for patient self-management

• Monitoring and tracking patient care goals and issues

• Integrating community resources

• Clinical registries, evidence-based alerts, and reminders

Participants in the Duke Population Care Coordinator Program typically work while completing the certificate program. Our experience indicates that participants need to devote about 10 to 12 hours a week to class work.