Population Care Coordinator Program

Duke-trained Population Care Coordinators work as an integral part of the primary care team to help ensure comprehensive care, freeing physicians to focus on the clinical needs of patients.

America’s Health Care System is facing unprecedented pressures to improve patient care while reducing costs. The Duke University School of Nursing’s groundbreaking Population Care Coordinator Program uses unique evidence-based strategies to help improve patient care and engagement while increasing administrative operational efficiencies. The Duke Population Care Coordinator Program can meet the needs of a single practice or an entire health care system.

Population Care Coordinators help improve patient care by increasing engagement between the primary care team and the patient while helping to empower patients and their families with the information they need to better manage their health. They help streamline organizational workflows and improve inter-office communication, allowing health care providers to better meet the needs of their patients.

As coaches and health care advocates, Duke Population Care Coordinators help ensure that patients get and stay healthy through preventative wellness care, management of transitions in care, and follow-up.

The Duke PCC Program is ideal for:

• Managed Care Organizations

• Accountable Care Organizations

• Patient-Centered Medical Home Programs

• Coordinated Care Organizations

• Home Health Nursing Organizations

• Community-Based Health Organizations